Terms and Conditions

Last Updated: September 1st, 2024

Introduction

Welcome to Solemni Services Inc. (“Solemni,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern the access to and use of our funeral service price comparison platform, available through our website and any related services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. We encourage you to read these Terms carefully to understand your rights and obligations when using our platform. If you do not agree with any part of these Terms, please refrain from using our Service.

Acceptance of Terms

By accessing or using the Solemni platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Solemni.

If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms. Your continued use of the Service after any changes to these Terms will be considered your acceptance of those changes.

Description of Services

Solemni provides a comprehensive platform that enables users to compare funeral services across various providers in Canada. Our platform is designed to offer transparency, allowing users to view prices, services, and images of funeral homes, as well as locate them on a map.

Solemni acts strictly as an intermediary; we do not provide funeral services ourselves. Instead, we facilitate the connection between users and funeral service providers, ensuring that users have access to the information they need to make informed decisions during difficult times.

User Obligations

As a user of the Solemni platform, you agree to use the Service in compliance with all applicable laws and regulations. You are responsible for providing accurate, current, and complete information when using the Service.

You also agree not to engage in any activity that could harm or disrupt the Service, including but not limited to, introducing viruses, spamming, hacking, or any other malicious activity. Misuse of the platform, such as providing false information or impersonating others, is strictly prohibited and may result in the suspension or termination of your access to the Service.

Business Listings and Content

Funeral service providers listed on Solemni are required to uphold the highest standards of ethics and transparency. Businesses must accurately represent their services, pricing, and imagery to provide users with reliable and truthful information. Solemni manually verifies the information provided by businesses to ensure its accuracy.

However, Solemni does not guarantee the completeness or reliability of the information and is not liable for any discrepancies. Businesses may request modifications or removals of their listings by contacting our support team at support@solemni.com. Such requests will be processed promptly and in accordance with our internal guidelines.

Content Removal

Solemni is committed to maintaining the accuracy and integrity of the information on our platform. In the event of a dispute regarding a business listing, Solemni will take immediate action to investigate and resolve the issue. This may involve modifying or removing the disputed content, depending on the nature of the dispute.

Businesses and users are encouraged to contact us directly at support@solemni.com to report any issues. Solemni’s decision on dispute resolution is final and binding.

Privacy Policy

Your use of the Solemni platform is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

We are committed to safeguarding your data and ensuring compliance with all applicable data protection laws, including GDPR and SOC2 standards.

By using our Service, you consent to the collection and use of your data as outlined in our Privacy Policy.

If you have any questions or concerns regarding our privacy policy please direct them to: support@solemni.com.

Limitation of Liability

To the maximum extent permitted by law, Solemni shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

The Service is provided on an “as is” and “as available” basis, with no warranties of any kind, express or implied. Solemni does not guarantee the accuracy, completeness, or reliability of the information on the platform and is not responsible for any errors or omissions.

Governing Law

These Terms and Conditions, and any disputes arising out of or related to the Service, shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Canada, and the parties hereby consent to the personal jurisdiction and venue therein.

Changes to the Terms

Solemni reserves the right to modify or update these Terms and Conditions at any time, at our sole discretion. We will notify users of any significant changes by posting the updated Terms on our website and indicating the date of the latest revision. Your continued use of the Service following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review the Terms periodically for any updates.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please do not hesitate to contact us at support@solemni.com.

We value your input and are committed to providing a high level of service to all our users and business partners.